CUSTOMER SUPPORT


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Reach out on chat, by phone, or find answers to your most-asked questions below.

Order Status

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Account History

Log into your Tempur-Pedic account to view your complete order history.

Your Account

Find or reset your password, manage your account information, and more.

Shipping and Delivery

Shipping and delivery policies, rates, tips for preparing for your delivery, and more.

Return Policies

Review the return policies for our mattress, adjustable bases, and more.

Product Registration

Register your product online today and we'll keep a record of your purchase for you.

FAQs

Read answers to popular customer questions, verified by our Sleep Experts.

Warranties

Discover warranty information, file a claim, or check the status of a prior claim.

Policies

Review our Site Terms of Use, Privacy Policy, and Return Policy for more details.

Need assistance? We're here to help.

We want to hear from you, whether you have a problem, comment, or question. or give us a call to speak with a sleep expert today.

Sleep Expert

Evaluating our products and need advice before you buy?

(888) 811-5053

Monday - Friday: 9am - 9pm EST

Saturday: 9am - 6pm EST

Sunday: 9am - 6pm EST

Customer Support

Already using our products or need assistance with an order you placed?

(800) 821-6621

Monday - Friday: 8am – 8pm EST

Saturday: 9am – 8pm EST

Sunday: 10am – 8pm EST

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