Customer Service

How can we help you today?

Reach out to us via chat, by phone, or find answers to your most-asked questions below.

Check your order status, plus track its delivery.

Find or reset your password, manage your account information, and more.

Discover answers to popular customer questions, verified by our Sleep Experts.

Shipping and delivery policies, rates, tips for preparing for your delivery, and more.

Review the return policy for each of our products.

Discover warranty information, file a claim, or check the status of a prior claim.

Review our Site Terms of Use, Privacy Policy, and Return Policy.

We want to hear from you, whether you have a problem, comment, or question. or give us a call to speak with a sleep expert today.

Evaluating our products and need advice before you buy?

Monday: 9am - 11pm EST

Tuesday - Friday: 9am - 9pm EST

Saturday: 9am - 6pm EST

Sunday: 9am - 8pm EST

Already using our products or need assistance with an order you placed?

Monday - Friday: 8am - 8pm EST

Saturday - Sunday: 9am - 8pm EST